📌 Summary: jiliy Casino ("jiliy", "we", "us", "our") is committed to protecting the privacy and personal data of every player who interacts with our platform. This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and relevant issuances of the National Privacy Commission (NPC). By registering an account or using any jiliy service, you consent to the processing of your personal data as described in this Policy.
1 Introduction
1.1 This Privacy Policy sets out the basis on which jiliy Casino ("jiliy") collects, uses, discloses, stores, and otherwise processes personal data relating to individuals who visit the jiliy website at jiliy.cam, register an account, participate in any gaming activity, contact customer support, or otherwise engage with jiliy's services (collectively, "Platform Services").
1.2 jiliy takes your privacy seriously. As an online gaming platform serving Filipino players, jiliy handles sensitive personal and financial information daily. We have designed our data practices to be transparent, proportionate, and compliant with Philippine law — not simply to satisfy legal obligations, but because we believe our players deserve to understand clearly how their data is used by a platform they trust.
1.3 This Privacy Policy should be read alongside jiliy's Terms & Conditions, which govern the overall relationship between jiliy and its registered players. Unless otherwise defined here, capitalized terms have the meanings given to them in the Terms & Conditions.
1.4 If you have questions about any aspect of this Privacy Policy before providing your personal data, we encourage you to contact our Data Protection Officer (DPO) at the contact details in Section 16 before proceeding.
2 Data Controller Identity
2.1 For the purposes of the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, the personal information controller responsible for your data in connection with jiliy's Platform Services is jiliy Casino, operating the website located at jiliy.cam.
2.2 jiliy has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection legislation. Contact details for the DPO are provided in Section 16 of this Policy.
2.3 Where jiliy engages third-party service providers who process personal data on jiliy's behalf (for example, payment processors, game providers, or identity verification services), those parties act as personal information processors under jiliy's instruction and are contractually bound to appropriate data protection standards.
3 Categories of Data We Collect
3.1 jiliy collects and processes the following categories of personal data in connection with the provision of Platform Services:
| Data Category | Examples | Mandatory? |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, nationality, photograph (for verification) | Yes — required for account registration and KYC compliance |
| Contact Data | Mobile phone number, email address, residential address (province / city / barangay) | Yes — required for account operation and communications |
| Financial Data | GCash account reference, Maya account reference, bank account number (last four digits), deposit and withdrawal transaction history | Yes — required for payment processing |
| Gaming Activity Data | Game history, bet amounts, session durations, win/loss records, game preferences, wagering patterns | Yes — generated automatically by platform use |
| Technical Data | IP address, device type, operating system, browser type, mobile network carrier (Globe, Smart, Dito), session timestamps, geolocation data | Yes — collected automatically for security and platform optimization |
| Communications Data | Live chat transcripts, email correspondence, support ticket content, survey responses | No — collected only when you contact jiliy |
| Preference Data | Marketing preferences, notification settings, responsible gaming limit settings, language preferences | No — set voluntarily by the player |
3.2 jiliy does not collect or process sensitive personal information as defined under the Data Privacy Act — such as racial or ethnic origin, political opinions, religious beliefs, health information, or criminal records — unless specifically required by law (for example, court-ordered disclosure) or expressly consented to by the data subject for a specific, stated purpose.
4 How We Collect Your Data
4.1 Directly from you — Information you provide when registering your jiliy account, completing identity verification, making deposits or withdrawal requests, contacting customer support, responding to surveys, or participating in promotions.
4.2 Automatically — Technical and gaming activity data collected automatically as you interact with the jiliy platform, including through cookies, log files, and similar tracking technologies as described in Section 10.
4.3 From third-party identity verification services — During the know-your-customer (KYC) verification process, jiliy may receive verification outcomes and related identity data from contracted identity verification service providers who check your documents against authoritative data sources.
4.4 From payment processors — GCash, Maya, and partner banks may transmit transaction-related data to jiliy as part of payment processing. jiliy does not receive full GCash or bank account numbers — only tokenized references and transaction confirmations necessary for payment matching and anti-fraud monitoring.
4.5 From anti-fraud and anti-money laundering services — jiliy may receive risk scoring and alert data from third-party anti-money laundering (AML) and anti-fraud intelligence providers to assist in the identification of potentially fraudulent or suspicious activity.
5 Purposes of Processing
5.1 jiliy processes your personal data for the following purposes:
- Account management: Creating, maintaining, verifying, and managing your jiliy player account, including identity verification, age verification (21+ compliance), and account security.
- Service delivery: Enabling you to access and use jiliy's gaming services, process deposits and withdrawals via GCash, Maya, and partner banks, and deliver bonuses and promotions you have opted into.
- Legal and regulatory compliance: Fulfilling jiliy's obligations under Philippine anti-money laundering legislation (Republic Act No. 9160 as amended), PAGCOR compliance requirements, and other applicable regulations — including transaction monitoring, suspicious activity reporting, and player identity verification.
- Security and fraud prevention: Detecting, investigating, and preventing fraud, cheating, collusion, bonus abuse, unauthorized account access, and other prohibited conduct as defined in jiliy's Terms & Conditions.
- Responsible gaming: Monitoring gaming patterns to identify indicators of problem gambling behavior, implementing player-requested deposit limits and self-exclusion orders, and delivering responsible gaming communications.
- Customer support: Responding to your queries, resolving complaints, and maintaining records of communications for quality assurance and dispute resolution purposes.
- Platform improvement: Analyzing anonymized and aggregated usage data to improve platform performance, game curation, user experience, and technical infrastructure.
- Marketing communications: Sending you promotional offers, bonus notifications, and platform updates where you have provided valid consent and have not subsequently withdrawn it. You may withdraw marketing consent at any time via your account notification settings or by contacting support.
6 Legal Basis for Processing
6.1 jiliy processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:
- Contractual necessity: Processing necessary for the performance of jiliy's contract with you — specifically, operating your player account and delivering Platform Services you have requested.
- Legal obligation: Processing required to comply with jiliy's legal obligations under Philippine law, including anti-money laundering legislation, PAGCOR regulatory requirements, and court or regulatory orders.
- Legitimate interests: Processing necessary for jiliy's legitimate business interests — including fraud prevention, platform security, responsible gaming monitoring, and internal analytics — where those interests are not overridden by your privacy rights.
- Consent: Processing carried out on the basis of your specific, freely given, and informed consent — primarily for marketing communications. Where consent is the legal basis, you have the right to withdraw it at any time without affecting the lawfulness of processing before withdrawal.
7 Data Sharing & Disclosure
7.1 jiliy does not sell your personal data to third parties for their own marketing purposes. Your data is shared only in the following circumstances:
- Service providers and processors: jiliy engages trusted third-party service providers who process data strictly on jiliy's behalf and under jiliy's documented instructions, including: payment processors (GCash/GXI, PayMaya/Paymaya Philippines Inc., partner banks); identity verification providers; game software providers (such as JILI, Pragmatic Play, Evolution Gaming) who receive pseudonymized player session data to deliver game services; IT infrastructure and cloud hosting providers; and customer support platform providers.
- Regulatory and law enforcement authorities: jiliy is required by Philippine law to report certain transaction types and suspicious activities to the Anti-Money Laundering Council (AMLC) and to cooperate with PAGCOR, the National Privacy Commission, and law enforcement agencies upon lawful request. Such disclosures are made only to the extent required by applicable law.
- Anti-fraud and gaming integrity networks: jiliy may share necessary data with industry anti-fraud organizations and gaming integrity bodies to prevent fraud, bonus abuse, and cheating across the Philippine online gaming ecosystem.
- Business transfers: In the event of a merger, acquisition, or sale of jiliy's business or assets, personal data held by jiliy may be transferred as part of the transaction. Players will be notified of any such transfer and any resulting change in data controller identity.
7.2 All third-party processors engaged by jiliy are contractually required to maintain appropriate technical and organizational security measures, to process personal data solely for the purposes specified by jiliy, and to comply with applicable Philippine data protection law.
8 Data Retention
8.1 jiliy retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods:
- Account and identity data: Retained for the lifetime of your account and for a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements under Philippine law.
- Financial transaction data: Retained for a minimum of five (5) years from the date of the transaction, in compliance with AMLC record-keeping requirements.
- Gaming activity records: Retained for a minimum of three (3) years from the date of the activity, or longer if required for dispute resolution or regulatory compliance.
- Customer support communications: Retained for two (2) years from the date of the interaction, unless a longer period is required for ongoing dispute resolution.
- Marketing consent records: Retained for the period of consent and for one (1) year following withdrawal of consent, for compliance documentation purposes.
8.2 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with jiliy's data disposal procedures. Anonymized data may be retained indefinitely for aggregate analytics purposes.
9 Data Security Measures
🔒 Our Commitment: jiliy implements technical and organizational security measures proportionate to the sensitivity of the personal data we hold and the risks posed by our operating environment as an online gaming platform handling real-money PHP transactions.
9.1 Technical measures implemented by jiliy include: TLS 1.3 encryption for all data in transit between player devices and jiliy servers; AES-256 encryption for sensitive data at rest; access controls limiting internal data access to personnel with a documented need-to-know basis; multi-factor authentication for administrative system access; intrusion detection and monitoring systems; regular third-party penetration testing; and automated anomaly detection for login and transaction patterns.
9.2 Organizational measures include: documented data protection policies and procedures; mandatory data privacy training for all personnel with access to personal data; data processing agreements with all third-party processors; a documented data breach response procedure with NPC notification protocols; and regular internal data protection audits.
9.3 Your responsibility: The security of your jiliy account also depends on you. You are responsible for keeping your login credentials confidential, using a strong and unique password, enabling two-factor authentication, and logging out of your account on shared or public devices. jiliy will never ask for your password via email, SMS, or chat.
9.4 Data breach notification: In the event of a personal data breach that poses a real risk of serious harm to data subjects, jiliy will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC Circular No. 16-03.
10 Cookies & Tracking Technologies
10.1 jiliy uses cookies and similar tracking technologies (such as web beacons and local storage objects) to operate and improve the Platform. The following categories of cookies are used:
- Strictly necessary cookies: Essential for the operation of the platform, including session management, login state maintenance, and security token storage. These cannot be disabled without impairing platform functionality.
- Performance and analytics cookies: Used to collect anonymized data about how players use the jiliy platform — such as pages visited, session duration, and error events — to help jiliy improve platform performance and user experience.
- Functional cookies: Used to remember your preferences, such as language settings, responsible gaming limit displays, and game lobby layout choices.
- Marketing cookies: Used to deliver relevant promotional content within the jiliy platform based on your gaming interests and activity. These are only set where you have provided consent through jiliy's cookie consent mechanism.
10.2 You can manage non-essential cookie preferences through the cookie settings panel accessible from the jiliy platform. Please note that disabling certain cookies may affect your experience on the platform. Your browser settings also provide options for managing cookies at the browser level.
10.3 jiliy does not place third-party advertising cookies from external advertising networks on its platform. Marketing cookies placed by jiliy are used only for internal promotional communications within the platform, not for cross-site tracking.
11 Protection of Minors
🔞 Strict 21+ Policy: jiliy's Platform Services are restricted exclusively to individuals who are twenty-one (21) years of age or older. The collection and processing of personal data from individuals under 21 is not permitted under any circumstances and will result in immediate account termination.
11.1 jiliy implements age verification at the point of registration and during the KYC process to confirm that all players meet the 21-year minimum age requirement. This verification may involve the cross-referencing of submitted identity documents with authoritative data sources.
11.2 If jiliy discovers or is notified that personal data has been collected from an individual under 21 years of age, jiliy will immediately suspend the associated account, delete or anonymize all collected personal data relating to that individual, refund any deposited funds to their source, and take such further action as may be required by applicable law.
11.3 If you believe that an individual under 21 may have accessed or registered on the jiliy platform, please notify jiliy immediately at [email protected]. All such reports will be treated with priority and strict confidentiality.
12 Your Privacy Rights
12.1 Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in respect of your personal data held by jiliy:
Right to Access
You may request a copy of the personal data jiliy holds about you, along with information about how it is processed, to whom it has been disclosed, and the purposes for which it is used.
Right to Rectification
You may request correction of inaccurate or incomplete personal data. Updates to certain verified data fields may require re-submission of supporting identity documents.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations that override this right in specific circumstances.
Right to Object
You may object to processing of your personal data carried out on the basis of jiliy's legitimate interests or for direct marketing purposes. Marketing opt-out can be completed instantly via account notification settings.
Right to Data Portability
You may request a structured, machine-readable copy of personal data you have provided to jiliy, where processing is based on your consent or a contract with you.
Right to Be Informed
You have the right to be informed about what personal data jiliy collects, the purposes for which it is processed, and with whom it is shared — the purpose of this Privacy Policy.
12.2 To exercise any of these rights, please submit a written request to jiliy's Data Protection Officer at the contact details provided in Section 16. jiliy will respond to all valid data subject requests within fifteen (15) calendar days of receipt, or within thirty (30) days where the complexity of the request requires it, with advance notice of the extension provided to you.
12.3 jiliy will not charge a fee for responding to a data subject request unless the request is manifestly unfounded or excessive, in which case a reasonable administrative fee may be applied. jiliy will explain the basis for any such fee before processing the request.
12.4 If you are not satisfied with jiliy's response to a privacy rights request, or believe jiliy has processed your data in breach of the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) through the NPC's officially published complaint channels.
13 Cross-Border Data Transfers
13.1 Some of jiliy's third-party service providers, particularly game software providers and cloud infrastructure partners, may process personal data on servers located outside the Philippines. Where such cross-border data transfers occur, jiliy ensures that appropriate safeguards are in place in accordance with Section 21 of the Data Privacy Act and related NPC issuances.
13.2 Safeguards for cross-border transfers include: contractual clauses binding recipient processors to data protection standards substantially equivalent to those required under Philippine law; transfer impact assessments for transfers to jurisdictions without adequate data protection frameworks; and, where required, NPC notification of cross-border data transfers.
13.3 You may request information about the specific safeguards applied to cross-border transfers involving your personal data by contacting jiliy's DPO.
14 Third-Party Services & Links
14.1 The jiliy platform integrates game content and services from third-party providers, including JILI Gaming, Pragmatic Play, Evolution Gaming, PG Soft, and others. When you launch a game from a third-party provider, a game session is established with that provider's servers. The provider receives the minimum data necessary to deliver the game — typically a pseudonymized player session token, stake and result data, and RNG (random number generator) output — but does not receive your identity, contact, or financial data.
14.2 jiliy's platform does not contain links to external third-party websites. If you encounter any link appearing to direct you away from jiliy.cam, please report it to jiliy support immediately as it may represent an attempt to deceive players.
14.3 The GCash and Maya payment flows involve redirection to or API integration with those providers' systems. When you interact with GCash or Maya in connection with a jiliy transaction, your interaction with those interfaces is also subject to the respective privacy policies of GXI Corp. (GCash) and Paymaya Philippines Inc. (Maya). jiliy is not responsible for the data practices of GCash or Maya in connection with their own services.
15 Amendments to This Policy
15.1 jiliy reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance from the National Privacy Commission, changes in jiliy's data processing practices, or for other legitimate operational reasons.
15.2 Where an amendment is material — meaning it affects your rights as a data subject, changes the purposes for which your data is processed, introduces a new category of data sharing, or alters your consent status — jiliy will notify registered players via email and/or a prominent platform notice at least fourteen (14) days before the amendment takes effect.
15.3 The "Effective Date" at the top of this Policy reflects the date of the most recent revision. You are encouraged to review this Policy periodically. Continued use of jiliy's Platform Services following the effective date of any amendment constitutes acknowledgment of the revised Policy.
16 Contact & Data Protection Officer
16.1 For privacy-related inquiries, data subject access requests, complaints regarding jiliy's data processing practices, or to contact jiliy's Data Protection Officer directly, please use the following contact details:
📧 Data Protection Officer Email: [email protected] — mark your subject line as "Privacy / Data Protection Request" for prioritized routing to the DPO team.
💬 Live Chat: Available 24/7 on jiliy.cam — for urgent privacy concerns such as unauthorized account access or suspected data breach.
⏱️ Response commitment: jiliy's DPO team will acknowledge all privacy requests within two (2) business days and provide a substantive response within fifteen (15) calendar days of receipt.
16.2 If you are not satisfied with jiliy's handling of your privacy concern, you have the right to raise the matter with the National Privacy Commission of the Philippines through the NPC's officially published complaint and enquiry channels at the NPC's official government website.
🛡️ Your Data Protections at a Glance
Six core commitments that define how jiliy handles your personal information as a Filipino player trusting us with real data and real money.
We Never Sell Your Data
jiliy does not sell, rent, or trade your personal data to third-party marketing organizations. Period. Your contact details, gaming history, and financial data stay within jiliy's controlled ecosystem and are shared only as described in this Policy.
TLS 1.3 + AES-256 Encryption
All personal and financial data transmitted to and from jiliy is encrypted in transit using TLS 1.3. Sensitive data stored in jiliy's systems — including payment references and identity documents — is encrypted at rest using AES-256 encryption.
Data Privacy Act Compliant
jiliy's data practices are designed to comply with the Philippine Data Privacy Act of 2012 (RA 10173) and NPC implementing regulations. A registered Data Protection Officer (DPO) oversees compliance and handles data subject requests.
Clear Retention Limits
jiliy retains your data only as long as legally required or operationally necessary. Financial records are kept for five years per AML law. After retention periods expire, data is securely deleted or anonymized — not kept indefinitely as a default.
Easy Marketing Opt-Out
Withdrawing consent for marketing communications takes two taps — via your jiliy account notification settings, no support ticket needed. Opt-out requests for marketing take effect immediately. You will never receive promotional messages after opting out.
72-Hour Breach Notification
In the event of a personal data breach posing real risk of harm, jiliy will notify the National Privacy Commission within 72 hours and inform affected players without undue delay — a legal obligation jiliy treats as a minimum baseline, not a target to minimize.
🎰 Play at jiliy with Confidence
Now that you understand how jiliy protects your personal data, join over 2 million Filipino players who trust jiliy with their gaming experience. Fair play, secure payments, honest data practices. 21+ only.
21+ only · Philippine Data Privacy Act compliant · PAGCOR-compliant platform · Gamble responsibly